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Frequently Asked Questions
General
Functionality
Pricing
Security
Data
General
What is Doctor Dento?
Doctor Dento is an innovative, feature-rich mobile application designed for dentists to manage their dental clinics more quickly and efficiently through a mobile application.
Why should I use Doctor Dento over other dentist's App available in the Market?
Doctor Dento enables the professional delivery of services to your clients and gives you peace of mind. We've packed this App with advanced tools to help you focus more on your dental practice and less on prescription paperwork and schedule appointment with patients.
Doctor Dento enables dentists to manage their patients and clinic. Dentists can keep a database of their patient's records. These include personal information, dental charts, dental notes, and appointments. They can also attach a copy of their patient prescription for future reference.
Who Developed Doctor Dento?
Doctor Dento is developed by
XRM Labs
. Click the link to know more about the company.
Can I use the Doctor Dento app while I'm offline?
No, Doctor Dento mobile App works online.
How do I report a bug in the Doctor Dento app?
Please send us an email at support@doctordento.com with the bug details & one of our team members would reach out to you shortly.
How to troubleshoot for the Doctor Dento Android App?
Cached data in the App can, sometimes, cause your Android device to be out of sync with the web interface. To fix this, you can open your phone's Settings app, then go to 'Apps' and scroll down to select the Doctor Dento app. From there, you can select the 'Storage' option and select Clear Cache. If clearing the cache does not help, you may want to try logging out of the Doctor Dento app and logging in again. If the issue persists, you can try deleting the App from your device & re-installing it again from the Google Play Store. However, you would need to log in to your account again after re-installation.
Functionality
In which devices is Doctor Dento compatible?
Doctor Dento app is currently compatible with Android platforms. For the best viewing experience using the latest version of Android.
What Languages are supported in Doctor Dento?
Doctor Dento mobile app is available in English.
Can I use Doctor Dento on both desktop and mobile devices?
Currently, the Doctor Dento app can only be accessed from Mobile App, but eventually, in the future, we will be making access for dentists from desktop also.
Why should I use Doctor Dento mobile app?
Doctor Dento mobile app gives you the ability to book new appointments, view your appointments, check the patient's medical history, and use the digital prescription of Doctor Dento.
It can be used from any android platform based mobile device.
It allows dentists to view appointments, book new appointments, and upload the digital prescription.
How can I upload my patient's prescription online?
Upload prescriptions digitally and share them with your patients. Check the https://doctordento.com/Digital-Prescription to know more. The process is explained step by step in this article.
Pricing
How much does Doctor Dento cost, or is it free?
We have made Doctor Dento mobile app free. It comes with all features in which you can register clinic, book appointments, upload prescription of your patients over cloud storage so, and it can also be easily shared with patients and accessed from anywhere.
Security
How do I report a bug in the Doctor Dento app?
Please send us an email at support@doctordento.com with the bug details & one team member would reach out to you shortly.
How do I reset the password for my Doctor Dento ID?
To reset the password, click on the forgot password, enter your registered email id and click on submit. Shortly after you click submit, a password reset link will be sent to your registered email id. Click on the link in the email, which will redirect you to a page where you can create a new password.
Data
How secure is Doctor Dento mobile app, and where does my data reside?
Security and data privacy is of utmost importance to us. All customer data is safely stored in the Doctor Dento Database, with the ability to backup. For more details on this, feel free to read our privacy policy.
Can I create or view a client billing receipt in Doctor Dento?
Sadly, we're still working on this. For more queries or suggestions, feel free to write to us at support@doctordento.com